I am experiencing problems with Quick Start on Chrome, IE, and Edge. Please help??
Mon, Sep 18, 2017
#1
BikeCad.ca Free/Quick Start doesn't load
Bicycle Design Software
Please read the info posted at: bikecad.ca/java_1.8_security. Note that the free version will not run on Chrome or Edge. For more on that, see: bikecad.ca/java_1.8_security#comment-1602.
Okay... I launched the program on Mozilla Firefox. Now, I get a plug-in error. What plug-in does this use, so I that I can enable/install it?
If you want to use Firefox, you'll have to use the 32 Bit ESR version described at: mozilla.org/en-US/firefox/organizations/faq. Once you've got that, you'll need the Java plugin available from Java.com. For more details please read: bikecad.ca/java_1.8_security.
Nothing seems to work for me, sadly. Neither under IExplore (after agreeing to load all the page content) nor under 32bit ESR Firefox. Opera also will not load the applet. I have added the https://bikecad.ca and https://www.bikecad.ca to exceptions in java settings panel.
Thanks for the feedback. It does seem like you've taken all the necessary steps, so it's strange things aren't working for you. It would be interesting to learn what info is presented in the Java console. You can enable that as described at: java.com/en/download/help/javaconsole.xml. You'll want to increase the trace level. You can do that by clicking in the Java console and typing the number 5. Note that you can type any number between 0 and 5 to select the desired trace level. 5 will give you the most info.