We recently updated our computer to windows 10 and updated version 11.72 to version 12.5 and noticed many of buttons do not work. I tried re-installing 12.5 multiple times, and still the same problem. I ended up using the 11.72 install file again with 12.5 still installed, and by opening the program using the 11.72 launcher everything works. Is this a known issue?
Just kidding, it just changed which buttons work and which don't (now the primary dimensions button doesn't do anything...).
The only way I can make any sense of the scenario you describe, is if you have been switching between dual monitor setups or different monitors of varying resolution. There's a discussion of this issue here. I have solved this problem in BikeCAD version 13. In the meantime, the simplest solution is likely to switch to one of the other two dialog box states as described at: bikecad.ca/managing_dialog_boxes.